Introduction
These Terms of Use set forth the complete terms and conditions governing your access to, and use of, our website. By accessing, browsing, or purchasing from oasisneonsigns.com, you agree to comply with and be bound by these terms. These Terms constitute the full agreement between Oasis Neon Signs ("Seller") and you ("Buyer") and supersede any prior agreements. Oasis Neon Signs reserves the right to modify these terms at any time without prior notice. Please review them periodically for updates.
Site Use and Restrictions
Our website enables online purchases and customization of neon signs. You agree not to:
- Use the site if you are under 18 or cannot legally enter a binding contract.
- Harvest personal data from other users.
- Interfere with the site’s functionality or manipulate pricing.
- Disrupt our rating or feedback systems.
To register, you must provide accurate personal information, including full legal name, valid email, and current address. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account. Uploading harmful code, viruses, or malware is prohibited.
Acknowledgment of Rights
By submitting designs or artwork for custom neon signs, you represent that you hold the necessary rights, licenses, or permissions to use all content, including logos, trademarks, or copyrighted material. You agree to indemnify and hold harmless Oasis Neon Signs from any claims, liabilities, or disputes resulting from the use of such content.
You acknowledge that all intellectual property related to this site remains the sole property of Oasis Neon Signs. You may not copy, reverse engineer, or create derivative works from any part of the site or its content.
Risk of Loss
All items purchased are made pursuant to a shipment contract. Risk of loss and title pass to you upon delivery to the carrier.
Product Pricing and Descriptions
Prices listed are standard retail prices based on manufacturer or supplier guidance or comparable market values. Pricing is subject to change. While we strive for accuracy in product details and pricing, Oasis Neon Signs does not warrant that descriptions or other content are accurate, complete, or error-free. For non-custom products not as described, your sole remedy is to return the item in unused condition.
Custom Design Disclaimer
Custom neon signs are handcrafted and may differ slightly from digital proofs due to the artisanal nature of the product. We strive to replicate your vision as closely as possible. To help ensure accuracy, please submit clear images or sketches.
Possible discrepancies include:
- Handcrafted Nature: Minor differences in color, shape, or layout may occur.
- Design Complexity: Detailed or intricate designs may be more difficult to replicate perfectly.
Modifications and Cancellations
- Pre-Production: Orders can be modified or cancelled at no cost.
- In Production: Modifications may incur additional fees; cancellations are subject to a 25% restocking fee.
- Shipped/Completed: No cancellations or modifications allowed.
Edits and Revisions
We reserve the right to modify or update these Terms of Use at any time. Continued use of the website constitutes your acceptance of the latest version.
Confidentiality
You agree not to disclose any proprietary information received from Oasis Neon Signs or its affiliates. Customer data is confidential and must not be reproduced, shared, or sold.